Terms & Conditions

Please read the Terms & Conditions carefully before using our website and services.

Privacy Policy

The Business Owl Co. strongly advises that you read the Privacy Policy regarding personal information collection as it will help you to better understand our privacy practices.

Conditions of Use

By using our website and services, you agree to be bound by the Terms & Conditions and certify that you have read, reviewed and understand the Terms & Conditions and that you agree to comply with this legal document.  Continued use of our website constitutes acceptance of the Terms & Conditions and any amendments to the Terms & Conditions.  If you do not agree with the Terms & Conditions, you should not use our website or services.

The Business Owl Co. reserves the right to amend the Terms & Conditions at any time.  The Business Owl Co. shall inform existing clients, by email only, of any major changes to the Terms & Conditions, such as cancellation of an existing service.  The obligation is upon the client to ensure that the email they have provided is up-to-date and accurate.  The Business Owl Co. accepts no liability or responsibility for failure to receive any email communications if such failure results from an inaccurate email provided to us.

You acknowledge and understand that The Business Owl Co. has the right to refuse services or turn away a client to protect our business.

Costs of Services

The cost of services is on our website. The Business Owl Co. reserves the right to change our cost of services at any time, and will update the website accordingly.

Refunds

Refunds are not eligible for services already carried out by The Business Owl Co., and for non-refundable deposits. Any work produced by The Business Owl Co. is protected under the Copyright Act of 1968.

Non-Refundable Deposit

A non-refundable 50% deposit is required in advance for any work contracted to The Business Owl Co. before any scoped work is carried out.  All deposits are non-refundable if the client changes their mind and cancels agreed services. Non-refundable deposits are intended to protect The Business Owl Co. in circumstances of sudden cancellation and to compensate us for our time, effort and money expended up to that point. You acknowledge and understand that we have the right to protect our business.

Payments

Payments for services is to be made by way of electronic funds transfer (eftpos). An invoice will be provided to clients by The Business Owl Co., followed by a receipt upon payment receipt.

All agreed work requires a non-refundable 50% deposit and must be made in advance before any work is carried out.  The balance of agreed full payment must be paid to us before the final work is given to the client.  Any additional work not within the agreed scope will incur additional charges, including miscellaneous items such as phone calls, printing, travel expenses, etc.

Where a request for services fees is made by either your financial institution or our financial institution for payment process, it will be charged to the client. You agree that where a request for the payment of services fees is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges associated with the services fees. You agree and acknowledge that we can vary the services fees at any time.

Intellectual Property

You agree that all materials, logos and services provided on our website are the property of The Business Owl Co., and all copyrights, trade secrets, trademarks, patents and other intellectual property.  You also agree that you will not reproduce or redistribute our intellectual property in any way, including electronic, digital or new trademark registrations.

Applicable Law

By using our website and services, you agree that the laws of Australia, without regard to principles of conflict laws, will govern the Terms & Conditions, or any dispute of any sort that might come between us and you, or its business partners and associates.

Disputes

Your use of this website is governed by, interpreted and enforced in accordance with the laws of New South Wales, Australia. Any disputes related in any way to your use of our website, or to services you purchased from us, shall be arbitrated by state or federal court in New South Wales, Australia and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify The Business Owl Co., its affiliates, employees, agents, contributors and third-party content providers from and against all actions, claims, demands, liabilities, costs, expenses, loss, breach of terms and damage including legal fees incurred (on a full indemnity basis), suffered or that may arise from your use or misuse of our website and services.  We reserve the right to select our own legal counsel.  We are not liable for any damages that may occur to you as a result of your misuse of our website and services.